Privacy Policy

Last updated: 07/25/2025

1. Data Controller

The person responsible for processing the data collected on this website is:

Name: Olhão Walking Tours
Contact email: info@olhaowalkingtours.com

2. What personal data do we collect?

We collect personal data that you voluntarily provide to us through the booking or contact form. This may include:

* Name
* Email
* Phone number
* Information related to the reservation or request

3. Purpose of data collection

The personal data collected is used exclusively for:

* Manage and process reservations made through the website
* Communicate with users about their requests
* Send administrative and service communications
* Improve the user experience of the website (through anonymous analytical data)

4. Legal basis for processing

The processing of your data is based on:

* User consent (e.g. when submitting a form)
* The execution of a contract (e.g. booking a service)
* The legitimate interest of the person responsible (e.g. statistical analysis to improve the website)

5. Sharing data with third parties

We do not share your data with third parties, except:

* When required by law
* When necessary to provide the service (e.g. integration with secure payment platforms)
* With web analytics services (e.g. Google Analytics, anonymized data only)

6. Data storage and security

Data is stored securely on the Wix platform, which implements appropriate technical and organizational measures to protect it.

We keep the data for as long as necessary to provide the service or comply with legal obligations.

7. Your rights

Under the GDPR, you have the right to:

* Access your personal data
* Correct incorrect or outdated data
* Request the deletion of your data
* Withdraw consent at any time
* Object to data processing
* Request data portability

To exercise any of these rights, please send a request to the email: info@olhaowalkingtours.com

8. Cookies

This website uses cookies to ensure its operation and improve the user experience. For more information, see our Cookie Policy.

9. Changes to this policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the respective update date.

10. Contact

For any questions related to the protection of personal data, please contact:

Email: info@olhaowalkintours.com
Responsible for the website: Olhão Walking Tours